If you have any questions, e-mail us at [email protected]. We usually reply within 24 hours unless it’s a weekend or holiday (though, very often, even then).
ON SHIPPING: We typically ship orders once a week, sometimes more, depending upon volume received.
ON PRE-ORDERS:
If you order an item marked PRE-ORDER, please note that the release date is our best estimate and that all items in that order will be held UNTIL THE PRE-ORDERED ITEM IS AVAILABLE TO SHIP.
ON BACK ORDERS:
If you order an item with “AVAILABLE ON BACK ORDER” printed in green above the ADD TO CART button, your whole order will not ship until we have the back-ordered item in hand; this may require six weeks!
ON RETURNS: PayPal—which controls all the transactions on this site—has recently enacted policies that require HarlanEllisonBooks.com to charge a 10% restocking fee for erroneously ordered items (and/or incorrect quantities), so please review the items and quantities in your shopping cart prior to checking out.
ON SALES: We cannot retroactively apply current sales to extant orders.
On 17 September 2021, the United States Postal Service suspended deliveries to Australia. Until the USPS resumes service, we are unable to ship orders to Australia. Dismiss
